The offer and sale of products made on the website www.vetusatelier.com are governed by these General Conditions of Sale. For any other legal information, consult the Privacy Policy and Right of Withdrawal sections. The Customer is required, before submitting his purchase order, to carefully read these General Conditions of Sale.

The forwarding of the Purchase Order implies full knowledge and express acceptance of both the aforementioned General Conditions of Sale and of what is indicated in the Order Form. Once the on-line purchase procedure has been completed, the Customer is required to print and keep these General Conditions of Sale and the relative Order form, which have already been viewed and accepted.

These general conditions of sale have as their object the sale of products through the e-commerce service on the website www.vetusatelier.com. The main features and prices of the products offered for sale (including any additional costs) are clearly indicated directly on the site. The products sold on the site can be purchased and delivered only in the countries indicated in the Order Form.

SUBJECTS

The products are sold directly by "Francesco Grande" (VAT number 07098420487), in the person of the legal representative Francesco Grande, GRNFNC90R24D612N, with registered office in Florence (FI), 50127 - Via Luigi Gordigiani 46, Registered in the Florence Company Register.

The company has as its object the retail trade of goldsmiths and other related and / or similar products and makes available to all users the possibility of purchasing the products via the internet.

These general conditions of sale are governed by the Consumer Code (Legislative Decree No. 206/2005 and subsequent amendments) and by the rules on electronic commerce (Legislative Decree No. 70/2003 and subsequent amendments) and apply exclusively to the sale through the site www.vetusatelier.com, in correspondence with which there are the order forms by means of the virtual cart and purchase through the various payment methods, as indicated in these General Conditions of sale as well as in the other sections of the Site.

These general conditions of sale govern the entire process that characterizes the purchase of products (booking where applicable, order, purchase, shipment, return, customizations).

The products are sold to the customer identified by the data entered when completing and sending the order form in electronic format with simultaneous acceptance of these general conditions of sale. The product offers on the www.vetusatelier.com site are aimed at adult customers. If you are under the age of 18, in order to purchase on www.vetusatelier.com you must first have the consent of one of your parents or a legal guardian.

By placing an order through this e-commerce platform you guarantee us that you are of legal age (18 years of age) and that you have the legal capacity to enter into binding contracts. The customer is prohibited from entering false and / or invented names in the online ordering procedure and in further communications, even if he wishes to maintain privacy or send a surprise gift to someone else. Various sales methods are made available on the site which, however, allow you to ship to different subjects
the purchased items from the buyer. The Seller reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.

By accepting these conditions of sale, moreover, you exempt the seller from any liability deriving from the issue of incorrect tax documents due to errors in the data provided by you at the time of placing the online Order, being yourself as a customer the solely responsible for their correct insertion. Therefore, please check the appropriate form carefully before sending the data, in order to avoid, among the various inconveniences deriving from such distractions or omissions, the sending of products to incorrect addresses or subjects, as Vetus Atelier will not compensate the customer in error despite the ethics of our Shop requires always and in any case to seek a solution that does not harm and that can satisfy both parties.

Furthermore, by accepting these Conditions of Sale, you release the Seller from any liability deriving from errors or delays in accessing the Website by the customer when entering their data in the purchase procedure and from any inconvenience created by this situation. . As well as the slowness or the impossibility of receiving the customer's Order confirmation or any anomaly that may occur due to problems with the Internet, or due to any other unforeseeable and independent event from Vetus Atelier.

Furthermore, by accepting these Conditions of Sale, you release the Seller from any liability deriving from failure to operate or

FULFILLMENT OF THE ORDER AND CONCLUSION OF THE CONTRACT

By submitting the Order through the Website, you unconditionally accept and undertake to observe these General Conditions of Sale in relations with the Seller. Once the Order has been sent, the Seller will take charge of it for its fulfillment and will send you, by e-mail, an Order Confirmation (hereinafter "Order Confirmation") to the e-mail address communicated by the Customer. This Confirmation will summarize the selected Products and Services, the relative Prices (including delivery costs if any), the delivery address, the Order number (hereinafter the "Order Number"), the General Conditions of sale provided for therein and any Special Conditions applicable to the single Order and determined following specific Customer requests.

Vetus Atelier reminds the Customer to check with the utmost attention and care the correctness of the data contained in the Order Confirmation and to communicate any corrections to the Seller as promptly as possible, so that the Seller can, within the limits of the timing and its capabilities , resort to the best possible remedy if the order has not already been entrusted to the Courier or to the person in charge of shipping the goods. The Order Number, generated by the system and communicated by Vetus Atelier, must be used by the Customer in any communication with the Seller.

It is possible that occasional unavailability of the Products offered may occur, in this case, if the Products chosen by the Customer are not, in whole or in part, available, Vetus Atelier will notify the Customer. Without prejudice to the possibility for the Seller, before sending the Order Confirmation, to request you via e-mail or on the telephone indicated by you, further information with reference to the Order sent by you over the Internet. The Seller may not process your purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform you by e-mail or by telephone (by calling you or by starting a chat session via text message, whatsapp or similar) that the Contract is not concluded and that the Seller has not followed up your Order specifying the reasons.

In this case, the sum previously committed on the Customer's means of payment will be released. If the products presented on the Website are no longer available or on sale after sending the Order, it will be the Seller's responsibility to notify you promptly and in any case within thirty (30) working days from the day following that in you have sent your Order to the Seller, any unavailability of the Products ordered. In this case, the sum previously committed on the Customer's means of payment will be released. Each sale made by the Seller through the online sales service may concern one or more products, with no quantity limit for each item.

The Contract is concluded when the Seller, after having received your Order Form and verifying the correctness of the data, will have forwarded you to the e-mail address indicated by you on the Website the confirmation of the preparation of the package and of the shipment of the product.

The Seller undertakes to deliver the ordered products to the Customer no later than 30 days from the date of conclusion of the Contract. AureoFirenze reserves the right to refuse orders from a customer with whom there is an ongoing legal dispute relating to a previous Order. This applies equally to all cases in which Vetus Atelier deems the customer unsuitable, including, by way of example, the case of previous violations of the Contract conditions for online purchase on the Site or for any other legitimate reason, especially if the customer has been involved in any kind of fraudulent activity.

SALE PRICES

Unless otherwise indicated in writing, all Product prices and shipping and delivery costs indicated on the Website and in the Order are to be considered VAT included and expressed in Euros. The validity of the prices indicated is always and only the one indicated by the Website at the time the Order is sent over the Internet. Product prices, offers and shipping and delivery costs may vary over time.

If your items remain in the cart for a long time and you send the order some time after your last visit to the Website, make sure that the prices have not changed (as the prices may be different, higher or lower, to according to the promotions and price lists of the moment) and therefore verifies the final sale price before forwarding the relative Order. All Products are shipped directly from Italy, from Florence (FI).

The prices of the Products and the shipping and delivery costs indicated on the Website and in the Order, unless otherwise specified, are not to be considered inclusive of any additional costs associated with disadvantaged postal codes, special shipments, customs duties and related taxes, not calculable in advance, if the shipment takes place in non-EU countries or in countries where the current legislation provides for import charges. In this case, the existence of any additional costs indicated above will be clearly mentioned during the insertion and revision of the Order. These costs are therefore charged to the Customer and must be paid directly upon delivery of the Products, according to the indications specified in the Order Confirmation.

In case of non-collection, the seller will refund the cost of the product but not also the shipping costs, exit and entry costs related to customs duties and related taxes and the shipping costs for shipping once the product is returned to the seller. . All the prices of the products indicated on the site are inclusive of VAT. Any delivery costs (hereinafter "Delivery Costs") and costs relating to Additional Services made available by Vetus Atelier, as indicated in the subsequent articles of these General Conditions of Sale, are charged to the Customer and adequately detailed in the Purchase order.

The Price shown on the Site at the time the Order is sent is applied to the Products and Services, except for offers or any subsequent price changes indicated on the Site itself.

ORDER

The purchase order must be placed online through the order procedure on the Site, by clicking on the desired product which will flow into the Cart. In order to proceed with the compilation of the Purchase Order, the Customer can, alternatively, follow the following methods: in the event that the Customer is already registered on the Site through the appropriate Section, it will be sufficient to enter their login credentials (username and password) by entering them in the Access Section.

In the event that the Customer is not a user of the Site, it will be sufficient to enter the required data in the appropriate form, necessary to be able to make the Purchase. Vetus Atelier reminds you that the Customer, before proceeding with the Purchase, may at any time become a user of the Site by registering online via the dedicated LogIn page (to become a registered customer of the site). The Customer correctly concludes the Order Procedure if the Site does not show any error message mostly relating to the failure to enter some fundamental data.

In the "Track my order" section you can check the status of your Order which in most cases can no longer be changed if it is in the "in progress" status, but which in effect will not be changed at all if the status is “Shipped” and “Delivered”. If the Order has not yet been sent, it is only possible to change the shipping address by contacting customer service through the contacts on the site, the mobile number also used for chat on whatsapp or similar (indicated on the site) or e-mail at the address vetusatelier@gmail.com.

A telephone contact is recommended as it is the most timely means of communication. In the event that the delivery is not successful, the customer must immediately contact Vetus Atelier.

TERMS OF PAYMENT

To pay the price of the Products and the relative shipping and delivery costs, you can follow one of the methods indicated in the Order form of the Website www.aureofirenze.com and which are summarized below. The customer can pay by credit or debit card Visa, Mastercard, Visa Electron, American Express, Mestro, PayPal, by bank transfer or by Amazon Pay, Shop Pay, Apple Pay, Google Pay. AureoFirenze makes use of the highest security measures commercially available in the sector. Furthermore, the payment procedure takes place on a secure server that uses the SSL (Secure Socket Layer) protocol.

For online orders on our Site we accept both credit card and prepaid card payments (for example, PostePay) without any additional charge on the cost of the product and shipping. It is understood that the Customer must be the holder of a valid credit card at the time of Ordering the Products purchased online. In the event that the name on the credit card is not the same as indicated on the billing data, the order will still be placed, but Vetus Atelier assumes no responsibility in the event that the prepaid card and / or credit / debit card has been misused by the buyer. In the absence of these conditions, it will not be possible to proceed with the Order.

At the time of online purchase, together with the Order Confirmation, the reference bank will only make the commitment of the amount relating to the Order from the present availability of your credit card. The amount will be charged immediately when the payment is sent through the online platform. At no time during the purchase procedure is Vetus Atelier able to know the information relating to your credit card (for example, the credit card number or its expiry date), transmitted via a connection protected by an encrypted protocol directly to the Website of the subject that manages electronic payment (bank or Paypal). No electronic archive of the Seller will keep such data. In this regard, the user, under no circumstances, will have to report the data relating to his credit cards by telephone or email.

INTELLECTUAL PROPERTY

All the elements of the Site that are subject or not to the registration of an intellectual property right (photos, product sheets, descriptions, layouts) are the exclusive property of Francesco Grande, legal representative of Vetus Atelier and cannot be used. All drawings, models, texts, visual or sound, comments, works, illustrations, images, reproduced on the Website www.vetusatelier.com are protected by copyright, trademark rights and image rights and by any other right of applicable intellectual property. They are the total and exclusive property of Francesco Grande. Any type of reproduction or representation, object of counterfeiting, can lead to the onset of civil and criminal liability of its author.

MODIFICATION OF THE GENERAL CONDITIONS OF SALE

On the occasion of any modification to these General Conditions of Sale, Vetus Atelier will promptly publish the modified ones on the Site. The modified General Conditions of Sale will become an integral part of the new Contracts, starting from the first Order forwarded by the Customers, following their publication. on the Site. In the case of Orders already forwarded before such communication, the previous version of the General Conditions of Sale will be applied, which can be consulted in the history of the General Conditions of Sale.

REPLACEMENT CLAUSE

If a present or future provision of the General Conditions of Sale and / or the Contract should be or become completely or partially null and / or ineffective or there is a lacuna in the provisions of the General Conditions of Sale and / or the Contract, the remaining provisions of the General Conditions of Sale and of the Contract will remain valid and effective in any case. It is understood that Vetus Atelier and the Customer will undertake to negotiate in good faith the integration of the gap or the replacement of the null and / or ineffective clause with the aim of achieving the same results pursued by the invalid or ineffective clause and to safeguard the content, also economic, of the Contract.